At ASA Trading, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

ASA Trading is part of the ASA Group, specializing in energy and commodities trading across Bosnia and Herzegovina and Europe. We are responsible for your personal data as outlined in this policy.

2. What Personal Data We Collect

We may collect the following personal data:

• Name

• Email address

• Phone number

• Company information (if applicable)

• Any other information you voluntarily provide to us via forms or direct communication

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to inquiries and provide services

• To send newsletters or other promotional materials (only with your consent)

• To improve our website and customer experience

• For legal obligations or to fulfill contracts

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes outlined above or as required by law.

5. How We Protect Your Data

We implement appropriate technical and organizational measures to ensure your data is kept secure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee complete security.

6. Sharing Your Data

We do not share your personal data with third parties, except:

• To comply with legal obligations

• With service providers who assist us in delivering our services, who are contractually obligated to protect your data

7. Your Rights

Under the GDPR, you have the following rights:

• The right to access your personal data

• The right to correct any inaccuracies in your data

• The right to delete your data (right to be forgotten)

• The right to restrict processing of your data

• The right to object to the processing of your data

• The right to data portability

• The right to withdraw consent at any time

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:

Email: sales@asa-austria.at

Phone: +43 676 339 7706

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be updated on this page with specific details on the changes.

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